Spray paint, art materials, books, magazines, DVDs, digital goods, and sale items cannot be returned or exchanged.
For all other items, if you are not 100% satisfied with your online purchase, you can return your goods within 14 days of receipt for a store credit or gift voucher. Returned products must be in perfect saleable condition, in the original packaging.
Shipping costs may be deducted from any change-of-mind returns.
To process a return please contact firstname.lastname@example.org
If your items are faulty or not as described, you are entitled to return them to us within 30 days of receipt for exchange or a refund. If you are returning the items after 30 days have passed, we may opt to repair or replace them before offering a refund. We will cover the cost of any return postage for goods bought online that are faulty or not as described.
This does not apply to items that are discounted by us for an obvious fault.
You are entitled to a refund, replacement, or repair of any products if they are found to be:
You are NOT entitled to a refund if: